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TEAMVIEWER® END-USER LICENSE AGREEMENT
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PLEASE CAREFULLY REVIEW THE FOLLOWING TERMS AND CONDITIONS OF THIS
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END USER LICENSE AGREEMENT ("EULA”). This EULA is a legal
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agreement between you and TeamViewer GmbH (“TEAMVIEWER”) for
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the licensing and use of the TeamViewer software, which includes
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TeamViewer, TeamViewer Touch, TeamViewer Manager, TeamViewer
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Management Console, TeamViewer Portable, TeamViewer MSI Package,
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TeamViewer for iPad®, iPhone® and Android®, computer software and
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applications (“SOFTWARE”). This EULA also covers Software,
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any associated media, printed materials, and “online” or
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electronic documentation (collectively “PRODUCT”). Future
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releases of the Product may contain amendments to this EULA.
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BY CLICKING ‘I ACCEPT’ OR DOWNLOADING, OR OTHERWISE USING
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THE SOFTWARE, YOU ARE CONSENTING TO ALL OF THE TERMS AND
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CONDITIONS OF THIS EULA. IF YOU DO NOT AGREE TO ANY OF THE TERMS
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OF THIS EULA, PLEASE IMMEDIATELY RETURN, DELETE OR DESTROY ANY AND
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ALL COPIES OF THE SOFTWARE YOU MAY HAVE.
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1. LICENSE GRANT. Unless otherwise provided in the applicable
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Software documentation, TeamViewer grants you, under this EULA, a
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license to use the Product for an indefinite period of time. The
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license granted herein is non-exclusive and its scope is dependent
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on whether you use the Software for personal or commercial use.
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(i) Private Use of TeamViewer: if your use of the Software is for
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your private use, you may install the Software on private
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computers to be used in any one session at any one time; Private
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Use is use of TeamViewer for purposes that are of no commercial
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nature and for which you are neither directly nor indirectly paid
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(for more information see
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http://www.teamviewer.com/link/?url=569877) (ii) TeamViewer
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Business: you are allowed to install the Software on one computer
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and are only allowed to run up to three connections in Remote
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Control mode or have up to 15 participants in any Meeting on that
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one computer; (iii) on TeamViewer Premium: you are allowed to
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install the Software on an unlimited number of computers, out of
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all of the computers, you are only allowed to run one concurrent
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session at any time; however from a single computer you are
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allowed to establish up to 10 connections in Remote control mode
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or have up to 25 participants in any Meeting; or (iv) TeamViewer
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Corporate: you are allowed to install the Software on an unlimited
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number of computers, out of all of the computers, you are only
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allowed to run three concurrent sessions at any one time; however
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from a single computer you are allowed to establish up to 15
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connections in Remote control mode or have up to 25 participants
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in any Meeting; (v) TeamViewer Professional: The software may be
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licensed to one specified TeamViewer account. This TeamViewer
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account is accessed by a "Named User"¹ entering personal user
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data. After logging in to the TeamViewer account on any computer,
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the Named User can establish up to 10 connections in Remote
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Control mode or have up to 25 participants in any Meeting; or
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(vi) TeamViewer Enterprise: This software package may be licensed
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to three specified TeamViewer accounts. Each TeamViewer account
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is accessed by a Named User entering personal user data. After
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logging in to the TeamViewer account on any computer, the Named
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User can establish up to 10 connections in Remote Control mode or
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have up to 25 participants in any Meeting. Each Named User can
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establish up to 10 connections in Remote Control mode or have up
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to 25 participants in any Meeting. Based on the foregoing
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calculations, virtualized desktops or computers or other hardware
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running multiple operated systems shall be counted as individual
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computers towards the total count. Additional concurrent users of
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the Software will require the respective additional licenses.
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¹A "Named User" is a natural person named by the Customer, who
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has permission to use the software. This person is not entitled
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to pass on his/her log-in data to others.
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2. SUPPORT. In addition to your warranty claims, TeamViewer, in
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its sole determination, will provide you with support, which
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shall consist of: (i) telephone or electronic support to you in
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order to help you locate and, on your own, correct problems with
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the Product and / or (ii) supplying extensions, enhancements and
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other changes that TeamViewer may make to the Product and which
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is made publicly available, without additional charge, to other
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licensees of the Product that are enrolled in Support.
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3. BETA TESTING. TeamViewer can provide you with Beta test
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versions of Product “AS IS”, free of charge, and WITHOUT
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WARRANTY OF ANY KIND. Such provision is done so only for the
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purpose of assisting TeamViewer with testing functionality or
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compatibility. Should you use this test version, please provide
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TeamViewer with compelling feedback in whatever format you may
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wish, or are directed by (“CONTRIBUTION”). You expressly
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acknowledge that your participation in any beta testing is
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undertaken by you on a volunteer basis and that you shall have
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no right in the beta Product or Contribution, whether in original
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form (as provided to you) or in respect of any derivative work
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(whether or not based upon, in whole or in part, on any
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participation or feedback you may make). Notwithstanding the
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foregoing, you agree to grant to TeamViewer, free of charge, all
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rights of use in respect of your Contribution.
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4. RESTRICTIONS. Except as otherwise agreed in writing , you
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shall have no right and you shall not permit any third party to:
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(i) make error corrections to or otherwise modify or adapt the
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Product or decompile, decrypt, disassemble, reverse engineer or
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attempt to reconstruct or discover any source code or underlying
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ideas, algorithms, file formats or programming or interoperability
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interfaces of Product or of any files contained or generated
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using Product by any means whatsoever or otherwise reduce the
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Product to human-readable form, unless expressly permitted by law
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in each case; or (ii) circumvent or provide the method or means
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to circumvent any TMP in the Product; or (iii) use the Product in
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any manner not expressly authorised herein.
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5. SCOPE OF LICENSE. TeamViewer is the holder of all intellectual
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property rights in the Product, throughout the world. Please note
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that the Product may contain third-party software. With the
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license, you will be granted, according to Sec. 1, the
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non-exclusive right to use the Product, which shall constitute no
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sale. You shall be granted no furtherrights or titles in, or to,
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the Product in excess of this EULA. TeamViewer and its licensors
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retain ownership of all copies of the Product and reserves all
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rights not expressly granted to you under this EULA.
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6. CONSENT TO USE OF DATA. TeamViewer and you shall comply with
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the respective provisions of the applicable data protection laws.
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TeamViewer takes the protection of your personal data very
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seriously and strictly abides by the data protection laws.
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TeamViewer collects, processes and uses your data for the
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implementation and processing of the contractual relation with
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you, in particular for successfully establishing connections over
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the Internet. Beyond that, your data will not be used without
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your prior consent, in particular not for advertising purposes.
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Non-personal data may be collected automatically to offer you
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first-class service, especially to facilitate and improve the
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provision of software updates, Support, Content, TPM and other
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services.
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7. CONTENT UPDATES; TECHNOLOGICAL PROTECTION MEASURES
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(“TPM”). Some Products require, for optimum use and
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TeamViewer may provide to you, in a number of formats (feeds,
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definition files etc), content that is automatically,
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synchronised or updated from time to time with TeamViewer’s
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servers or systems (“CONTENT”). Such content may be
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provided for a limited time, from time to time, or in accordance
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with an applicable and valid Support agreement. The Products may
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also contain technological protection measures, for instance a
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license key or code, that prevents unlimited copying, or limit
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time of use or functionality in accordance with the type of
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license that you purchase (“TPM”). You consent that the
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Product will automatically contact TeamViewer to receive Content
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and, in addition, if and when any of the following events occur:
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(i) the Product is successfully installed by you; (ii) you fail
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to install the Product successfully; (iii) the Product has been
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successfully configured; (iv) there are changes to the
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Product’s license key or TPM; and / or (v) the Product is
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uninstalled. TeamViewer has offices worldwide and you acknowledge
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and consent that any data collected may be sent to any TeamViewer
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office or affiliate for processing, including locations outside
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of the USA and European Union. Your consent to this Section 7 is
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limited to any data not being your personal data. For any of your
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personal data collected, processed or otherwise used in
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connection with this Section 7, Section 6 applies accordingly.
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8. TERMINATION. You, as private user, and TeamViewer may terminate
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the present EULA at any time; otherwise, it may be terminated in
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accordance with the legal provisions. In case of termination, you
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must cease all use of the Product, destroy all copies (including
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any components) of the Product, or, at TeamViewer’s request,
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return such copies to TeamViewer. Sections 2, 5, 10, 11, 12 and
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13 of this EULA shall survive any termination of this EULA.
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9. EXPORT CONTROLS. You agree that the Product will not be used,
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shipped, transferred or exported into any country or to anyone:
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(i) which the EU or UN has embargoed goods; (ii) where the
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national legislation of the relevant EU Member State has
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embargoed goods; (iii) listed in any enacted Common Position on
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restrictive measures imposed by the EU; (iv) on the U.S. Treasury
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Department’s list of Specially Designated Nationals or the
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U.S. Commerce Department’s Table of Deny Orders; or (v) in any
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manner prohibited by the EU Common Foreign and Security Policy,
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the United States Export Administration Act, or any other export
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laws or regulations. By using the Product you represent that you
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are not located in, under the control of, or a national or
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resident of any such country or on any such list and you take
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full and sole responsibility for such use.
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10. WARRANTY. TeamViewer warrants its commercial users that the
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Product supplied will be free from defects for a period of two
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years from the date of receipt of the Product. No warranty for
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defects is provided to private users, unless such defect was
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maliciously concealed. Any supplements or updates to the Product,
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including without limitation, any (if any) service packs, patches
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or fixes provided to you are not covered by any warranty; they
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are rather provided ‘AS IS’. This warranty is personal to
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you and cannot be transferred.
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REMEDY: If a Product media defect arises and you have a valid
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claim, TeamViewer will remedy the defect by one of the following
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measures: (1) rectify the defect at no cost to you, using new or
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refurbished parts that are equivalent to new in performance and
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reliability, or (2) exchange the Product media with Product media
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that is new or refurbished, which is at least functionality
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equivalent to the original Product media, or (3) refund the
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purchase price of the original Product media subject to your
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provision of a valid receipt of purchase. The above regulations
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shall, of course, not affect any other rights that you may have
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by law. Rectification is free of charge for you.
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Warranty claims are excluded if failure of the Product has
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resulted from accident, abuse, misapplication, abnormal use, a
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virus, or use after an upgrade was made available to you.
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EXCEPT AS PROVIDED ABOVE, THE PRODUCT IS PROVIDED TO THE USER
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“AS IS”. TEAMVIEWER DOES NOT WARRANT THAT THE
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SPECIFICATIONS OR FUNCTIONS CONTAINED IN THE PRODUCT WILL MEET
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YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE PRODUCT WILL BE
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UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE PRODUCT WILL
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BE CORRECTED. TEAMVIEWER DOES NOT WARRANT THAT THE PRODUCTS WILL
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WORK WITH THIRD-PARTY PRODUCTS. FURTHERMORE, TEAMVIEWER DOES NOT
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WARRANT THAT THE PRODUCTS OR SPECIFICALLY DESIGNED VERSIONS
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THEREOF WILL CONTINUE TO BE AVAILABLE THROUGH THIRD-PARTY ONLINE
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STORES OR MARKETS OR FOR SPECIFIC DEVICES MANUFACTURED BY THIRD
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PARTIES.
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11. LIMITATION OF LIABILITY:
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Unless otherwise provided herein, TeamViewer shall be liable in
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case of breach of contractual and non-contractual obligations as
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provided for under applicable law.
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TeamViewer shall be liable for damages – for whatever legal
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reason – only in case of intent or gross negligence. Moreover,
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TeamViewer shall be liable for damages to commercial users also
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in case of simple negligence resulting in injury to life, body or
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health or resulting in breach of an essential contractual
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obligation; in that case, however, liability shall be limited to
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replacement of the foreseeable, typical damage.
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The above limitations of liability shall not apply if TeamViewer
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has maliciously concealed a defect or has assumed liability for
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the condition of the goods. The same shall apply to your claims
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under the Product Liability Act.
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You may terminate or rescind this EULA due to breach of obligation
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that does not constitute a defect only if TeamViewer is
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responsible for such breach of obligation. Any other ordinary
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right of termination in excess of that shall be excluded for you.
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12. INDEMNIFICATION. You agree to indemnify and hold TeamViewer,
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its parent, partner, or subsidiary organizations, officers,
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agents and employees, harmless from any claim, loss, demand, or
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damage, including reasonable attorneys' fees, asserted by any
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third party due to or arising out of your breach of any provision
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of this EULA, your negligent or wrongful acts, and/or your
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violation of any applicable laws.
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13. ENTIRE AGREEMENT. This EULA (as may be amended by time to
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time) is the entire agreement between you and TeamViewer relating
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to the Product and the Support services (if relevant) and they
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supersede all prior or contemporaneous oral or written
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communications, proposals and representations with respect to the
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Product or Support services.
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14. GOVERNING LAW. This EULA shall be governed by the laws of
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Germany. TeamViewer and you consent to the exclusive jurisdiction
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of the courts located in Goeppingen, Germany.
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15. U.S. GOVERNMENT RIGHTS. If you are obtaining software on
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behalf of any part of the United States Government, the software
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and any documentation shall be deemed "commercial software" and
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"commercial computer software documentation", respectively,
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pursuant to DFAR Section 227.7202 and FAR 12.212 and 52.227-19,
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as applicable. Any use, modification, reproduction, release,
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performance, display or disclosure of the software shall be
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governed solely by the terms of this EULA shall be prohibited
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except to the extent expressly permitted by the terms of this
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EULA.
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16. MISCELLANEOUS. (i) In the event this EULA is found illegal,
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invalid or unenforceable, in part (or part of any provision),
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you and TeamViewer shall agree on a provision that best reflects
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the respective clause and that is legal, valid and enforceable;
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(ii) nothing in this EULA, express or implied, is intended to, or
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shall confer upon any other person or entity any legal or
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equitable right, benefit or remedy of any nature whatsoever;
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(iii) you may assign, pledge or otherwise transfer this agreement,
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or any rights or obligations hereunder to a third party only with
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TeamViewer’s prior written approval; and (iv) paragraph
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headings are for convenience and shall have no effect or
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interpretation.
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17. NOTICES. All notices must be made in writing, and an email
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shall be sufficient. All notices must be addressed to:
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TeamViewer GmbH
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Legal Department
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C/O: General Manager
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Kuhnbergstr. 16
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73037 Goeppingen
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Germany
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Email: legal@teamviewer.com
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Copyright © 2012 TeamViewer GmbH. All rights reserved. All
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trademarks belong to their respective owners.
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Windows® is a trademark of the Microsoft group of companies.
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iPhone® and iPad® are trademarks of Apple Inc., registered in
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the U.S. and other countries. Android™ is a trademark of
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Google Inc.
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Revised November 2012
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